Privacy Policy


Your privacy is incredibly important to us. We wouldn’t want people mistreating our information, so we’ll do everything we can to safeguard yours. Any information that we collect will only be used in ways for which you have consented.

By using SupportSkins website, you agree and give consent to the terms set out here.

This policy came into effect and was last updated on the 6th February 2017.

Information collected from website visitors

When visiting a SupportSkins website, your activity, browser information and information about the referring site, along with an approximation of your location may be recorded.

SupportSkins may publish this information in an aggregate, non-personally identifiable way.

We may also record this information linked to your IP address or e-mail address, if authenticated to the website. We will never publish this personally identifiable information.

SupportSkins uses this information to improve its websites, products and services and your experience with SupportSkins. We will not share this personally identifiable information with a third party other than in the circumstances set out below.

Collection and use of personally identifiable information

SupportSkins collects the e-mail addresses, names and potentially other information volunteered when you communicate with us. When you register with SupportSkins, we ask for information such as your name, organization information, e-mail addresses, telephone numbers and postal addresses.

SupportSkins will use the information gathered for the provision of products and services to you; including billing, authentication, contact and improvement to said products services and our website.

SupportSkins does not intentionally collect information from children under the age of thirteen (13).

Credit card information

Your transaction may be processed by one of our third-party payment vendors: 2Checkout. These vendors are payment processors who can process your payment on behalf of SupportSkins. The vendor which will be used to process your own transaction will depend on the kind of product or subscription you purchase.

Protection of personally identifiable information

SupportSkins may disclose personally identifiable information to its employees, contractors and affiliated organizations. This will only be done on a need-to-know basis.

SupportSkins uses the services of third party vendors for storage, network and technical services.

Personally identifiable information may be transferred outside of your home country as part of our provision of services to you.

When required by law (under governmental order, warrant or subpoena), or when SupportSkins believes that disclosure is reasonably necessary to protect the rights of SupportSkins or third parties, personally identifiable information may be disclosed.

SupportSkins reserves to right to publish correspondence and feedback sent to us in order to help us respond to the correspondence or to help other users.

SupportSkins will take all reasonable measures to protect against unauthorized access, use and alteration to personally identifiable information. When passing personally identifiable information to a third party, we will ensure that adequate protection of the information is applied by the recipient.

Should SupportSkins be acquired or merged with another organization, your information may be transferred. We will notify you if your information is to be subject to a different privacy policy.

Should SupportSkins cease trading or file for bankruptcy, information held about you will not be transferred to a third party.


A cookie is a small amount of information that our websites can store on your computer. Your computer provides this cookie when visiting the same website in the future. Cookies are used to enhance your experience with a website.

SupportSkins uses cookies to identify visitors and track visits to our website, store login session information and to remember your user preferences.

Visitors can disable the storage of cookies in their web browser, but should be aware that doing so may affect the quality of the experience with the website. In some cases, the website may not work at all.

Access to your information

You can change any of the personally identifiable information volunteered to us by logging into the SupportSkins customer area:

If you would like us to delete any personally identifiable information held about you, we will do so on request unless we need to hold the information as part of the provision of products and services to you.

Contacting SupportSkins

SupportSkins is a part of DBSoft Solutions. You may contact us using any of the methods outlined here:

Our mailing addresses are:

DBSoft Solutions, Office No. 28, 1st Floor, AC Market, Tardeo, Tardeo Road, Mumbai – 400034, Maharashtra, INDIA

Changes to this policy

From time to time we may make adjustments to this privacy policy. Changes to this policy will be made at SupportSkins’s sole discretion. SupportSkins’s users are encouraged to check this privacy policy for such changes. Your continued use of this site following changes to this privacy policy constitutes your acceptance of the changes.