SupportSkins offers a wide range of services, each one designed to meet our client’s requirements using modern technologies and innovative solutions. We work really closely with our clients and involve them in every stage of the project keeping them well informed about what we are doing and who is working on what. It is a very collaborative experience.

Our services have been categorized into two groups – Implementation & Customization. The services listed in these groups put together the core essence of resourcing, servicing and support which are required to successfully execute any ideal solution.


Installation Services

Installation services help you roll out your new system quickly with less risk to your business and less impact on your staff. Our team of professionals will deploy the software on your server including the set up of the email parser.

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Upgrade Services

It is a good routine to run the updated software version to improve software stability, for optimum performance and to get the latest enhancements. Upgrade services is a software maintenance service where our team of professionals perform upgrades to your existing software build updating it to the latest stable build available. Updates are both risk and hassle free which are carried out with proper planning to keep the downtime to an absolute minimum.

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Changed your host? Got a new server? Wish to move your Kayako installation from your old server to the new one? Find it too complex? We have the solution for you! Let the experts cover all aspects with minimum down time.

The transfer is seamless with full restore of your data and settings.

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SupportSkins offers web based training on everything from the basics to advanced usage or set up of the software using the most modern techniques available. Every web services training engagement is customized to ensure that the training content and materials align with your business, technology and organizational needs.

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Premium Support

Premium Support provides access to our team of experts to whom you can post your issues using our Support web portal. You can receive help and advice on all aspects of the Kayako products.

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Reporting is an indispensable part of any business organization as almost every important decisions in business are taken on the basis of the data gathered from the implemented solution. With different audiences and multiple requirements, it is important that your solution must provide your executives and business line managers the information they need on a regular basis while reducing the workload and improving results of administrative staff. Our experts are able to do just that.

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Skin Customization

Have Kayako installed, but does it look out of place when your clients access the support center? We can help you with that. With our team of experts, we shall customize the look and the feel of your Kayako client side to exactly match your existing website design.

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Email Customization

Looking for professionally appealing emails? The experts at SupportSkins can help you with that. Our email design experts will create a customized template that reflects your brand and gets better results. We will work closely with you to understand your business goals and craft an email template to meet your specific needs.

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Responsive Emails

A growing percentage of your subscribers are reading your messages on an iPhone, tablet or similar. There has been a proliferation of mail applications created for both iOS and Android platforms, with varying degrees of support for responsive email development methods.

Well you need not worry! SupportSkins is proud offer responsive email designing for all Kayako emails!

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Development Services

Your software solution does not meet all your requirements? Do not worry, our experts at SupportSkins can help you with that. Our software development services is specially designed to understand client requirements, customize the solution with our ability to communicate clearly and deliver quality results.

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